Frequently Asked Questions

Am I really locked in a room?
Yes, but for safety reasons each door is equipped with an automatic “exit button” so that you can leave the room at any time if needed. If you must leave your experience, you may reenter the room, but the timer will continue to run.
Do I need to make a reservation?
Making a reservation is strongly encouraged. Booking an experience online is the only way we can guarantee that you will get the time and experience you want. We are unable to accept bookings over the phone so please visit our Bookings page to reserve your spot!
When should I arrive?
Please arrive 15 minutes early. Games will begin exactly at their start times and being late might leave you with less than 60 minutes to complete.
What if my party does not book all available spots?
If you do not book all available spots, the remaining spots are open to the public and other participants could join your game. If you would like to book an entire room to ensure you do not play the game with strangers, you can book a private event. Simply select that option when booking. The cost is a flat fee of $100, plus $12.50 per participant.
What is the cost?
  • Each of our escape room games costs $25.00 person. We prefer that you pay in US dollars rather than rupees, pesos, rubles, dinars or chickens.
  • If you would like to book an entire room to ensure you do not play the game with strangers, you can book a private event. Simply select that option when booking. The cost is a flat fee of $100, plus $12.50 per participant.
What is your cancellation policy?

Our experiences are non-refundable. If you will be unable to attend your booking, please contact us 24 hours before your event to reschedule for another day.

What should I wear?

We strongly advise against formal attire. Heels and sequined ballgowns are not conducive to an effective escape room experience. Dress like you would if you were escaping from prison – comfortable clothing and sneakers.

Can children participate?

Absolutely! Participants that are 14 years old and under must be accompanied by an adult when they arrive but are not required to have one in the experience with them. We recommend and design our escape experience scenarios for participants that are 12 years old and up. Younger participants may not completely understand all the puzzles and are more likely to have an enjoyable time with an adult present.

What are your hours?
  • Thursday: 5 pm to 10 pm
  • Fridays: 11 am to 11 pm
  • Saturdays: 10 am to 11 pm
  • Sundays: 1 pm to 9 pm

Additionally, it is possible to open a room at a time not normally available. Please contact us directly.

Can we bring our phones inside the escape room with us?

Yes, but you will not be allowed to take any pictures or videos inside the room. You are welcome to use your phone as a calculator, flashlight, etc., but it is not necessary to your escape. We provide lockers for you to lock up your personal belongings.

Don’t be shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.

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